Zero Tolerance

This Practice operates a ‘Zero Tolerance Policy’. This policy explains the action the Practice will take in the event of acts of violence, abusive behaviour or aggression within the practice premises.

Aggressive behaviour will not be tolerated at any level. The aggressor will be evicted from the premises and will be reported to the police authorities which may result in prosecution.

An aggressive patient will be removed from the practice list. This policy is for the protection of the Doctors, practice staff, patients and any visitor to the practice.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website